Welcome to Raquel Pawnshop's Page


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Years of Experience in Service

R aquel Pawnshop, Inc. is a family owned business that was established on November 5, 1993. The corporation started solely as Raquel Pawnshop in the year 1986 managed by Ms. Raquelita R. Rafa, the eldest child of Mr. Reynaldo and Mrs. Rosita Raquel. The first pawnshop rose at the heart of Lucena City where the original textile business of Raquel family grew. It is specifically located at No. 129 Merchan Street, Lucena City.

As her first business venture, Ms. Raquelita R. Rafa devoted all her time and effort to operate the business single-handedly as manager, appraiser, sales clerk, and maintenance personnel all in one.

With the guidance of her parents, her patience and perseverance, she was able to make the pawnshop grow and later her three other siblings namely Pablito, May Raquel and Ronaldo were motivated in putting up their own pawnshop carrying the same name. Mr. Pablito L. Raquel chose to put up his branch in No. 51 Zamora Street, Barangay 6, Lucena City, the second branch. Ms. May Raquel R. Lacuesta picked Quezon Avenue, Barangay 7, Lucena City, the third branch. Mr. Ronaldo L. Raquel went to No. 142-A Merchan Street, Lucena City, the fourth branch where the head office is now located. On the other hand, Ms. Recilda R. Pontioso, the third child of Mr. Reynaldo and Mrs. Rosita Raquel intervened in their pawnshop business as auction head while still attached to their textile business. As the branches continue to expand the family of Raquel agreed to form a corporation which paved the way for RAQUEL PAWNSHOP, INC.

In its early years of existence Raquel Pawnshop, Inc. served as a money lending company in exchange of personal property which is within the scope and limitation of Presidential Decree No. 114 also known as “PAWNSHOP REGULATIONS ACT”. The first few branches were established in nearby towns of Quezon Province and Laguna. And in later years, was scattered in the whole of CALABARZON and selected areas in Metro Manila. Raquel Pawnshop, Inc. in the year 2006 launched the “renew anywhere” service - the first automated and network based transaction ever-made in the realm of pawnshop industry. This innovation was made to lift customer service satisfaction which turned out to be one of RPI’s major achievements. It brought several awards to the company coming from different agencies and prestigious award giving bodies.

Our Vision and Mission

Milestone


Raquel Pawnshop, Inc., today one of the most trusted and friendly names in the pawnshop business, has become almost a landmark in its birthplace, Lucena City in the Southern Tagalog region.From there it has spread its branches, so to speak, all over Luzon, and is now taking root in the Visayas and Mindanao.


News and Articles

Testimonials

  • John Christopher Gutierrez

    Great customer service and very considerate to people. They were able to help me with our financial hiccup and their appraisal is more than fair. Kudos to your business!

    John Christopher Gutierrez
    Cavite City
  • Cecilia Pastrana

    Kasi mula noon hanggang ngayon, tiwala na talaga ako sa kanila. Kasi, una alam ko sigurado ang alahas ko na ‘di nagagalaw, nakasealed kapag sinanag la ganun din pag tutubusin ko na. Mababa din ang interest compared sa ibang pawnshop.

    Cecilia Pastrana
  • Zandra Simsuangco

    We've been a client for many years and it really pays to be loyal! Excellent staff and service!

    Zandra Simsuangco
  • Yir Sari Wandi

    Good service....very accommodating staff specialy in area e Dasmariñas City branch.two thumbs up for them keep it up guys!

    Yir Sari Wandi
  • Mary Cris Palisoc

    I am impressed and grateful that your employee is very entertaining and cheerful at Trece branch. “I think and suggest that a kind of employee must have recognition. Thank you for the good services you are giving. Keep up the good work!"

    Mary Cris Palisoc
  • Maria Jean Alipayo

    Great customer service. . 2 thumbs up lalosamga appraiser nilasa Raquel Pawnshop Tanza,Cavite Branch. . Mababaitangnaka-assign, friendly, lagingnakasmile..

    Maria Jean Alipayo
    Tanza, Cavite
  • MShayla Hembrador

    Hello! I’d like to commend your Butuan (Branch) Staff. The wait took a while but your (ur) staff are very friendly and attentive.

    MShayla Hembrador
    Butuan, Mindanao
  • Veronica Villalobos Panganiban

    Very approachable ng staff ditosa Raquel Pawnshop Balayan, Batangas #happyheart.

    Veronica Villalobos Panganiban
    Balayan, Batangaso

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